An entirely different way of operating your business

Welcome to the nexus of 
machine learning and
highly-personalized customer
service solutions

Featured On

The intersection of technology, creative, and human interaction.

A New Approach: End-to-EndCustomer Acquisition,Support, & Retention

Automation

CML.AI provides end-to-end solutions for your Customer Acquisition, Customer Support and Customer Retention needs by leveraging advanced artificial intelligence, automation systems, analytics, call center operations, product development and creative agency services tailored to streamline your sales and customer service operations.

If we can't help you grow we won't take you as a client.

Trusted by 150+ major brands and thousands of small businesses in over 3,300 cities.

A Global Team: Cml.ai Offices

The Juxtaposition of AI + Human Beings

Customer Acquisition and Sales

CML.AI's Customer Acquisition and Sales solutions encompass the entire sales process from lead sourcing, marketing and creative, to close. Our end-to-end solution utilizes our creative and technology R&D labs and sales facilities.

Customer Support

CML.AI Customer Support solutions blend artificial intelligence with human interaction to cut costs and still deliver a delightful experience for your clients.

Customer Retention

CML.AI will identify flaws in customer retention and causes for churn through qualitative and quantitative analysis of implementation and ongoing support processes. CML.AI will work closely with your team to develop a clear customer retention strategy that includes upselling and cross-selling opportunities.

Technology and Creative Solutions

CML.AI's R&D Department is an award winning team of technologists, designers, content producers, directors, experiential producers and product specialists. These solutions work to support customer acquisition, customer support and retention, and increase brand affinity.

Services we provide

Global technology R&D Labs

Production Studio

Creative Services Hubs

Business Process Optimization

Customer Support

Customer Acquisition

Customer Retention

Case Studies

Case Studies

Just a few samples of our client work

Technology & sales solutions

CML.AI is providing websites and digital tools to thousands of loyal Pepsi customers as a base benefit for being a member of Pepsi Rewards Plus.

Creative, Technology, Sales & Customer support Solutions

CML.AI worked with Compass to create a marketing package with websites, videos and social media tools for its real estate agents.

Technology, Video and Customer support solutions

BASF wanted to find a way to thank its most loyal customers of its high end paint brand Glasurit. So BASF engaged CML.AI to act as Glasurit’s digital department and produce websites, digital tools, videos and provide customer support for Glasurit’s most loyal auto body shops.

Technology solutions

CML.AI developed a personalized local search site utilizing advanced AI to learn and predict users’ taste preferences to help them make better search decisions. CML.IO’s production department also created a series of 5,000 local videos in over 89 different international markets.

Creative and Technology Solutions

AOR McCaan Erickson partnered with CML.AI’s Mohawk Digital Division to take google street view technology off the street and onto the less beaten path, sharing millions of media impressions and two Cannes Gold lions in the process.

Customer Acquisition, Customer Support and Technology Solutions

CML.AI has created technology, sales and customer support solutions that have brought on tens of thousands of small businesses, making Mopro the fastest Saas technology company to reach $1M in MRR.

Experiential Technology Solutions

Levi’s was looking for a fun interactive tool that would help their in-store brand ambassadors on their quest toward a million fittings. CML.AI built an app to help customers ID their curves and find the best pair of red tabs to hold them tight. CML.AI merged the best of video, social gaming mechanics, and mobile technology to launch the app across their stores worldwide.

Customer Support and Technology Solutions

Laborer’s International Union of North America engaged CML.AI to build its corporate website. LiUNA then hired CML.AI to build out sites for each of its local unions and provide customer support to each local union.

video production Solutions

Best Western’s AOR, Gotham, partnered with CML.AI to create a series of indie-style documentaries that highlight the independent spirit of Best Western. At the heart of the video campaign were the independent owners — real people — and their unique stories. Some were born into the hotel industry, others were immigrants, and yet others started out as bus boys.

Personalized Technology Solutions

Lowe’s wanted to create a personalized online experience to help their customers with all of their home improvement projects. So we built Improve With Lowe’s online to help each customer find the tools and materials they needed, keep their project on track by sending timely updates and provide step-by-step instructions to complete each project.

Product Development and Fulfillment Execution

CML.AI worked with Connected Luxury to design, develop and execute the DigiMapp Product which is a web-based digital concierge for over 450 Luxury Hotels and counting.

Technology and Gamification Solutions

The Global Poverty Project came to CML.AI with an ambitious mission to end world poverty. So CMl.AI created globalcitizen.org with advanced social gamification that enticed users to sign up and take action’s like signing petitions and sharing content to social media channels to earn rewards.